Our Centers Have Received National Recognition for Exemplary Patient Care & Customer Service


Providigm QAPI Accreditation

The Providigm Quality Assurance & Performance Improvement (QAPI) accreditation is based on standards for excellence in continuously improving quality of care and life for nursing home residents. Each quarter, centers are evaluated for comprehensive assessments, ongoing initiatives, representative unique patient assessments and corrective improvement processes, and must meet all four pillars for the preceding 12 months to earn accreditation.
All seven Plaza Health Network centers have received QAPI accreditation: Arch Plaza, Jackson Plaza, Ponce Plaza, Sinai Plaza, South Pointe Plaza, University Plaza and Aventura Plaza received additional recognition by earning Advanced QAPI Accreditation.

AHCA / NCAL National Quality Award for Excellence

The National Quality Award for Excellence program, presented by the American Health Care Association and the National Center for Assisted Living (AHCA/NCAL), honors centers across the nation that have demonstrated their commitment to improving quality care for seniors and for individuals with disabilities. Five Plaza Health Network Centers have received the Bronze Award: Arch Plaza (2016), Aventura Plaza (2016), Jackson Plaza (2016), Ponce Plaza (2015), and South Pointe Plaza (2016).

The Centers for Medicare & Medicaid Services (CMS) 5 Star Rating System

The Centers for Medicare and Medicaid Services (CMS), an agency of the U.S. Government Department of Health and Human Services, has created a five-star quality rating system “to help consumers, their families, and caregivers compare nursing centers more easily.” Stars are assigned based on expert inspection and assessment of each facility and patients’ input.
The quality rating system gives each nursing center a rating of between one and five stars. Nursing centers with five stars are considered to have much above average quality, while four stars are awarded to facilities with above average quality.
Plaza Health Network centers that have received a 5 Star rating are Arch Plaza, Jackson Plaza, and University Plaza, while Ponce Plaza and South Pointe Plaza are 4-Star recipients.